Shipping policy

Shipping Regions

We offer shipping both domestically and internationally.


Australia

Enjoy FREE shipping on all orders over $100 AUD.
For orders between $0 – $99.99 AUD, a flat shipping rate of $8.95 AUD applies.

All Australian orders are shipped from our local warehouse via Australia Post or a trusted courier partner.

  • Express Shipping: 1–3 business days
  • Standard Shipping: 2–7 business days

All orders include a tracking number.


International Shipping

For all international orders, we ship via DHL or other reliable international courier services.

  • Estimated delivery time: 3–10 business days
  • All orders include full tracking

Shipping rates may vary depending on your location and will be calculated at checkout.


Order Processing & Tracking

Once your order has been placed, you will receive a confirmation email followed by a shipping confirmation email with your tracking number.

Our shipping partners may also send you updates directly regarding your delivery.

Please allow up to 24 hours for tracking updates to appear, as systems may take time to sync.


Delays & Support

If your order has not arrived within 15 business days, please contact our support team so we can investigate and assist you.